Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 (DPA) and the EU General Data Protection Regulation (GDPR). We are signed with the Data Protection Act 1998 (DPA) and misusing or handling your data is a criminal offense.

The data is collected and controlled by Idweb Limited. We collect information about you for 2 reasons: firstly, to process your orders and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.


What Information We Store

The type of information we will collect about you and your customer includes:

Your name
Address
Phone number
Email address
Credit/debit card details (Your details only)

We will never collect sensitive information about you without your explicit consent.

Your or your customers data will never be shared with 3rd party companies or sold.


How We Store Data

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If you have any questions/comments about privacy, you should email us.

Your orders and customer information is stored for 1 year, after 1 year, the orders are archived and the customer address is removed. This means you still have access to the order and information from your XTrader, just not the customers sensitive data.

If you wish to have you and your customers data removed at any time, please open a support ticket requesting this action.